Your replication master will be provided in a jewel case with a seal.  For our guarantee to remain in effect, the seal must be broken by your CD replicator only.  A broken seal by anyone other than your replicator will render this guarantee null and void. The seal is to insure that the replication master is not contaminated with fingerprints, scratches, dust, and other foreign
materials that could interfere with the replication process.  This guarantee will remain in effect for a period 6 months (180 days) from the time you receive your final masters.  In the unlikely event that our master is rejected by your replicator, we will verify that the jewel case was sealed upon arrival at the plant.  We will replace any defective (sealed) disc free of charge during the time limits of this guarantee (see disclaimer below).

Note:  Along with your replication master, you'll receive a reference CD.  The reference CD is a clone of your replication master and should be used for reference playback, and for any CD "one offs" you'd like to burn for band members, family, friends, etc.

Disc Quality.
Mastering isn't just about EQ, dynamics, song levels, etc.  It's also about providing the client with a guaranteed master suitable for replication.  All digital recordings contain Errors.  They are a normal result of the recording process and cannot be avoided.
A disc with an average of 220 C1 errors per second is considered a good quality disc.  However, CD replicators reject discs that exceed this number.  They also reject discs if they contain any C2 or CU errors.  As a cost saving measure, most burners that come with home computers aren't capable of burning discs that meet the requirements of CD replicators.  They're designed for home use only, not professional audio.

Error Test & Disc Replacement.
As a service to our clients, we provide full documentation on the quality of each CD we master.  This includes the total number of C1 errors on the disc, and the average number of C1 errors per second.  You will never find a single C2 or CU error on any disc we master.  You'll have peace of mind knowing in advance that your CD will pass the critical error tests performed by your CD replicator.  The benefit to you...no production delays.  That's a big advantage when you're up against a release deadline.

Limits.
This guarantee will remain in effect for a period of six months (180 days) after mastering has been completed.

Disclaimer.
Our guarantee does not cover CDs that exceed 74 minutes in length.  When requested, we will master CDs in excess of 74 minutes.  However, we do not guarantee they will be accepted by CD replicators.  CDs that exceed 74 minutes in length do not conform to the "Red Book" standard and may not play properly in all CD players.  Many replicators require a client to sign a release before replicating CDs that exceed 74 minutes.  We recommend you check with your replicator before proceeding.